App Name: Ayesha (Customer, Restaurant Partner, Delivery Partner) | Developer: Ayesha
At Ayesha, we respect your privacy and provide you full control over your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and Google Play User Data Policies.
1. Open the Ayesha App on your Android or iOS device.
2. Tap on Menu (bottom navigation) ➔ Profile / Settings.
3. Scroll to the bottom and tap "Delete Account".
4. Confirm the prompt to immediately delete your account credentials and personal data.
If you have uninstalled the app or prefer web-based deletion, you can email our Data Protection Officer at contact@Ayesha.com or azhersk30@gmail.com with the subject "Account Deletion Request" and your registered phone number / email address. Your request will be verified and processed within 48 to 72 hours.
| Data Category | Action Taken Upon Deletion | Retention Details |
|---|---|---|
| Account Profile Data (Name, Phone, Email, Password, Profile Photo) | Permanently Deleted | Erased immediately from active databases upon account deletion. |
| Saved Delivery Addresses & Coordinates | Permanently Deleted | Erased immediately. |
| Device Tokens & Push Identifiers | Permanently Deleted | Revoked and unlinked immediately. |
| Financial & Invoicing Records (Past Invoices, GST details) | Retained as required by law | Retained in an anonymized archive for statutory tax & accounting compliance (7 years under Indian GST & Companies Act regulations). |
For any questions regarding data privacy or account erasure, contact our Grievance Officer: Azhar Shaikh at contact@Ayesha.com or phone +91 8605776078.